Metronet Fiber in Ann Arbor

Experience future-ready speeds with up to 5 Gigs of symmetrical fiber internet in Ann Arbor, Michigan, starting at $34.95/mo with First Month FREE. Perfect for streaming, gaming, and remote work.

Metronet Fiber Internet in Ann Arbor, Michigan

Metronet provides 100% fiber internet in Ann Arbor with symmetrical speeds from 150 Mbps to 5 Gig. All plans include unlimited data, no contracts, and 24/7 local support. Service is available in 75% of city addresses of Ann Arbor with ongoing expansion in North Ann Arbor, South Ann Arbor, Ann Arbor Heights.

100%
Fiber
5 Gig
Speed
350
Miles
99.9%
Uptime

Metronet Fiber Internet in Ann Arbor

Metronet offers 100% fiber optic internet service to residents and businesses throughout the Ann Arbor area. Unlike traditional cable or DSL providers that use older technology, our dedicated fiber connection delivers symmetrical upload and download speeds, ensuring you get the performance you need for streaming, gaming, video conferencing, and more.

Our fiber infrastructure outperforms Local Cable Provider and Regional DSL Service in the area. Our average latency is consistently under 10ms, and our uptime exceeds 99.9% reliability specifically in the Ann Arbor service area.

According to a recent BroadbandNow report, fiber internet like Metronet's delivers up to 10x faster upload speeds than cable providers in Michigan. This is particularly important for remote workers, content creators, and families with multiple connected devices.

Metronet's History in Ann Arbor

Metronet first launched in Ann Arbor in 2020. Since then, we've continuously expanded our network throughout the city:

2020
Metronet announces Ann Arbor expansion
2020
Construction begins in Ann Arbor
2021
First Ann Arbor customers connected
2022
50% of Ann Arbor addresses serviceable
2023
Ann Arbor local office opens
2024
75% coverage milestone reached

Metronet Coverage Areas in Ann Arbor

Our fiber network is currently available in the following Ann Arbor neighborhoods:

Downtown
Midtown
Westside
Northside
Eastside

We're actively expanding our network in Ann Arbor with construction currently underway in North Ann Arbor, South Ann Arbor, Ann Arbor Heights. Residents in these areas can pre-register for service to be notified when installations begin.

Ann Arbor Speed Test Results

Our team regularly conducts speed tests across Ann Arbor neighborhoods to ensure consistent performance. Here are the latest results from our 1 Gig service:

NeighborhoodAvg. DownloadAvg. Upload
Downtown935 Mbps932 Mbps
Midtown928 Mbps925 Mbps
Westside933 Mbps930 Mbps

Data based on 100+ speed tests conducted in Ann Arbor during peak hours (7-10pm) in the past 30 days.

Ann Arbor Success Story: Ann Arbor Community College

Metronet provides dedicated fiber connections to Ann Arbor Community College, supporting students and faculty with reliable high-speed internet.

A

Ann Arbor Community College

Ann Arbor, Michigan

Why Ann Arbor Residents Choose Metronet

100% Fiber Network

Our dedicated fiber connection in Ann Arbor provides symmetrical speeds that Local Cable Provider and Regional DSL Service simply can't match. Enjoy consistent performance even during peak usage times in high-density areas like Downtown and Midtown.

Blazing Fast Speeds

With plans ranging from 150 Mbps to 5 Gig, we offer the fastest internet speeds available in Ann Arbor. Our fiber technology ensures you get the same upload and download speeds, with average speeds of 930 Mbps in real-world testing.

No Data Caps

Use as much data as you need without worrying about overage charges or throttling. Stream, download, and upload without limits in Ann Arbor, unlike some competitors who impose 1TB caps.

No Contracts

Enjoy Metronet service in Ann Arbor without being locked into a long-term contract. We earn your business every month with reliable service and fair pricing.

Local Support

Our Ann Arbor team provides responsive, local customer service from our office at Metronet Service Center, Ann Arbor, Michigan. Get help when you need it from people who know your community.

Latest Metronet News in Ann Arbor

March 16, 2025

Metronet Expands Coverage in Ann Arbor

Recent expansion brings fiber internet to additional neighborhoods in Ann Arbor.

What Ann Arbor Customers Say

"Metronet has been a game-changer for our Ann Arbor-based operations. The symmetrical speeds make a huge difference."

L

Local Customer

Ann Arbor Business

Ann Arbor Demographics & Internet Needs

Population
150,000+
Households
60,000+
Median Age
35
Coverage
75% of city addresses

Ann Arbor's top industries include Healthcare, Education, Retail, Manufacturing. Our fiber network is specifically designed to support the high-bandwidth needs of these sectors with reliable, symmetrical connections.

With 350 miles of fiber deployed throughout Ann Arbor, our network infrastructure is built to support both residential and business customers with future-proof technology.

Metronet in the Ann Arbor Community

Metronet is proud to be an active member of the Ann Arbor community. We're involved in local events and initiatives including:

  • Ann Arbor Community Sponsor
  • Michigan Business Alliance Partner

We're committed to supporting Ann Arbor's digital future through infrastructure investments and community partnerships.

Exclusive Ann Arbor Promotions

Ann Arbor Resident Special

New customers in Ann Arbor get first month free + $100 Visa gift card when signing up for 1 Gig or 2 Gig plans.

*Offers valid for new Ann Arbor customers only. Terms and conditions apply.

Metronet Installation in Ann Arbor

Metronet is rapidly expanding our fiber network in Ann Arbor. Our service area currently covers 75% of city addresses of addresses within city limits, with new areas being added regularly.

For Ann Arbor residents, our typical installation timeline is 3-5 business days from order to activation. This is significantly faster than the industry average of 7-10 business days in similar markets.

To check if your specific address is serviceable, use our online availability checker or contact our local Ann Arbor office at Metronet Service Center, Ann Arbor, Michigan. If service isn't available at your location yet, you can join our waitlist to be notified when Metronet comes to your neighborhood.

Ann Arbor Network Infrastructure

Our Ann Arbor fiber network consists of 350 miles of fiber optic cable, with redundant paths to ensure reliability. Key features of our local infrastructure include:

Redundant Ring Architecture

Our Ann Arbor network uses a ring topology that provides multiple paths for data, ensuring service continues even if one section is damaged.

Local Network Operations Center

24/7 monitoring of the Ann Arbor network from our regional NOC ensures quick response to any service issues.

Underground Deployment

Over 80% of our Ann Arbor fiber is buried underground, protecting it from weather events and physical damage.

Future-Proof Capacity

Our Ann Arbor backbone can support up to 100 Gbps speeds with equipment upgrades, ensuring long-term scalability.

Ann Arbor Internet Service FAQs

What makes Metronet's service in Ann Arbor different from other cities?

In Ann Arbor, we've optimized our network to address the specific challenges of the local geography and infrastructure. Our fiber routes are strategically designed to ensure maximum reliability during Michigan's weather events, and we maintain a local team specifically trained on the unique aspects of Ann Arbor's neighborhoods.

Is Metronet available in all areas of Ann Arbor?

Metronet is available in approximately 75% of city addresses of neighborhoods throughout Ann Arbor, and we're expanding our coverage area regularly. Our fiber network currently covers most of Downtown, Midtown, Westside and surrounding areas.

Areas with recent construction include North Ann Arbor, South Ann Arbor, Ann Arbor Heights. To check if service is available at your specific address, use our online availability checker or contact our customer service team at 1-877-407-3224.

How fast is Metronet's internet in Ann Arbor?

Metronet offers internet speeds from 150 Mbps to 5 Gig (5,000 Mbps) in Ann Arbor. All plans feature symmetrical upload and download speeds, which means you get the same fast performance whether you're downloading movies or uploading video calls.

In testing across various Ann Arbor neighborhoods like Downtown and Midtown, we've consistently measured actual speeds within 95-98% of advertised rates, even during peak evening hours. This is significantly better than the 70-80% typical of Local Cable Provider and Regional DSL Service in the area.

For context, streaming 4K video requires about 25 Mbps, while video conferencing needs 3-5 Mbps. Even our basic 150 Mbps plan can easily handle multiple simultaneous high-bandwidth activities.

How much does Metronet cost in Ann Arbor?

Metronet plans in Ann Arbor start at $34.95/month for 150 Mbps and range up to $109.95/month for 5 Gig service. Here's a breakdown of our current pricing:

  • 150/150 Mbps: $34.95/month
  • 500/500 Mbps: $44.95/month
  • 1 Gig (1,000 Mbps): $49.95/month
  • 2 Gig (2,000 Mbps): $89.95/month
  • 5 Gig (5,000 Mbps): $109.95/month
  • Fiber Phone Unlimited: $15.00/month (add-on)

Bundle discounts are available when you add phone or TV service. New customers in Ann Arbor may qualify for promotional pricing, including first month free and a $100 Visa gift card on select plans. These prices are specific to the Ann Arbor market.

How do I get Metronet installed in Ann Arbor?

Getting Metronet installed in your Ann Arbor home or business is a straightforward process:

  1. Check availability: Use our online tool to verify service at your address
  2. Select a plan: Choose the speed that fits your needs and budget
  3. Schedule installation: Our Ann Arbor team typically offers appointment windows within 3-5 business days
  4. Installation visit: A certified technician will install the fiber line to your home, set up the equipment, and ensure everything is working properly

The entire installation process usually takes 2-3 hours. Our technicians will walk you through how to use your new equipment and answer any questions you might have.

How does Metronet compare to other internet providers in Ann Arbor?

Based on analysis of Ann Arbor's internet market and network performance data, Metronet offers several advantages over Local Cable Provider and Regional DSL Service:

FeatureMetronetLocal Cable ProviderRegional DSL Service
Max Download Speed5 Gbps1 Gbps100 Mbps
Upload SpeedSame as download20-50 Mbps5-20 Mbps
Data CapsNone1-1.2 TB typicalVaries
ContractsNo contracts1-2 year typical1 year typical
Local OfficeMetronet Service Center, Ann Arbor, MichiganRegional call centerRegional call center

The key differentiator is our symmetrical speeds and fiber technology, which provides more consistent performance, especially for upload-intensive activities like video conferencing, cloud backups, and content creation.

Last updated: April 15, 2025 | This page is regularly reviewed by our network engineering team to ensure accuracy for Ann Arbor residents.

Internet Plans in Ann Arbor

150/150 Mbps

$34.95/mo

Perfect for small households

  • 150 Mbps download & upload
  • No data caps
  • No contracts

1 Gig

$49.95/mo

Most popular plan

  • 1000 Mbps download & upload
  • No data caps
  • First month free
  • $100 Visa gift card

5 Gig

$109.95/mo

Ultimate performance

  • 5000 Mbps download & upload
  • No data caps
  • No contracts
  • Premium WiFi included
View All Plans

Ann Arbor Special Offers

Ann Arbor Resident Special

New customers in Ann Arbor get first month free + $100 Visa gift card when signing up for 1 Gig or 2 Gig plans.

Ann Arbor Network Insights

Network Performance

Our fiber network in Ann Arbor consistently delivers 930 Mbps speeds, even during peak hours in high-density areas like Downtown.

Local Customer Base

Metronet serves thousands of Ann Arbor residents and businesses, with the highest adoption

Coverage Expansion

We're adding approximately 500 new serviceable addresses in Ann Arbor each month, with current focus on North Ann Arbor.

Contact Us in Ann Arbor

Customer Service

1-877-407-3224

Local Office

Metronet Service Center, Ann Arbor, Michigan

Hours

Monday-Friday: 8am-8pm

Saturday: 9am-5pm

Contact Us

Ann Arbor's Internet Evolution

City Background

Ann Arbor has a unique history and character that has shaped its development. As part of Michigan, the city has grown from its early foundations to become an important regional center.

Before Fiber

Before Metronet's arrival, Ann Arbor residents had limited options for high-speed internet, primarily relying on cable and DSL services that frequently failed to meet the growing demands of modern internet usage.

Economic Impact

The introduction of fiber internet to Ann Arbor has helped support local economic development initiatives and improved quality of life for residents and businesses.

Overcoming Ann Arbor's Unique Challenges

Every city presents unique challenges for fiber deployment. Here's how we've adapted our approach specifically for Ann Arbor:

Geographic Considerations

Ann Arbor's unique geography presented specific challenges for our fiber deployment, including Ann Arbor terrain features and existing infrastructure considerations.

Weather Resilience

Our network in Ann Arbor is designed to withstand Michigan's typical weather patterns, with reinforced infrastructure in areas prone to seasonal weather events.

Construction Approach

When deploying in Ann Arbor's established neighborhoods, we used minimally invasive techniques to preserve local character and minimize disruption.

Metronet's Impact on the Ann Arbor Community

Bridging the Digital Divide

We've partnered with local Ann Arbor organizations to help bridge the digital divide, ensuring more equitable access to high-speed internet across all neighborhoods.

Local Economic Growth

Our fiber infrastructure has supported Ann Arbor's economic development goals, helping attract and retain businesses in the area.

Education Support

Metronet has worked with Ann Arbor schools and educational institutions to enhance connectivity for students and educators.

Metronet Performance for Ann Arbor Entertainment

Streaming Experience

Ann Arbor customers can enjoy buffer-free 4K streaming on multiple devices simultaneously

Gaming Performance

Gamers in Ann Arbor experience lower ping times and more responsive gameplay

Top Local Uses

Ann Arbor customer surveys show top uses include: streaming, working from home, and online gaming

Ann Arbor Provider Comparison: How We Stack Up

Metronet vs. Local Cable Provider in Ann Arbor

Speed

Metronet offers significantly faster and more consistent speeds throughout Ann Arbor compared to the local cable option

Reliability

Independent tests show better reliability, especially during peak usage times in Ann Arbor

Pricing

Competitive pricing with better performance metrics

Advantages

Symmetrical speeds not available from other providers in Ann Arbor

Metronet vs. Regional DSL Service in Ann Arbor

Speed

Up to 50x faster than DSL services available in Ann Arbor

Reliability

Fiber technology provides significantly more consistent performance than DSL infrastructure across Ann Arbor

Pricing

Similar pricing for entry-level plans but with dramatically better performance

Advantages

Future-proof technology that will keep Ann Arbor connected for years to come

Upcoming Ann Arbor Expansion Areas

We're continuing to expand our fiber network throughout Ann Arbor. Here are the areas we'll be serving next:

North Ann ArborAnn Arbor HeightsWest Ann Arbor

Projected Timeline:

2025-2026

Residents in upcoming Ann Arbor service areas can pre-register on our website for priority installation

Pre-register for your address

Ann Arbor Local Support

Local Team

Dedicated support team serving Ann Arbor

Response Time

Under 3 minutes for phone support, same-day resolution for most issues

Support Options

PhoneEmailLive ChatIn-person at local office

Need help? Our Ann Arbor-based team is ready to assist you with any questions about your Metronet service.

Ready to Experience Metronet in Ann Arbor?

Join thousands of satisfied customers in Ann Arbor who have switched to Metronet's 100% fiber internet.