Why Choose Metronet

Experience the future of internet with our cutting-edge fiber technology, symmetrical speeds up to 5 Gbps, and unmatched customer service.

The Fiber Internet Advantage

Metronet delivers 100% fiber-optic internet directly to your home or business, providing a superior internet experience compared to traditional cable or DSL connections. Here's why fiber technology stands apart:

Symmetrical Speeds

Unlike cable internet that offers faster download than upload speeds, Metronet's fiber network delivers identical upload and download speeds. This means you can upload large files, host video conferences, and stream content just as quickly as you download.

Unmatched Reliability

Fiber-optic cables are immune to electrical interference, weather conditions, and signal degradation that plague traditional copper cables. This results in 99.9% uptime and consistent performance even during peak usage hours.

Lower Latency

Experience significantly reduced lag with fiber's lower latency connections. This is crucial for online gaming, video conferencing, and real-time applications where milliseconds matter.

Future-Proof Technology

As internet demands continue to grow, fiber infrastructure can easily scale to accommodate higher speeds without replacing the physical lines. When you choose Metronet fiber, you're investing in technology that will meet your needs for years to come.

Additional Benefits

No Long-Term Contracts

Enjoy the freedom of no long-term commitments. Our service quality keeps customers loyal, not contracts.

30-Day Money-Back Guarantee

Try our service risk-free with our 30-day satisfaction guarantee. We're confident you'll love the Metronet difference.

Free Professional Installation

Expert technicians will set up your service with minimal disruption to your home and schedule.

24/7 Local Customer Support

Get help when you need it from our US-based support team who understand your local network conditions.

Comprehensive Metronet Services

Frequently Asked Questions

What makes Metronet's fiber internet different from cable or DSL?

Metronet's fiber-optic network provides symmetrical upload and download speeds, lower latency, and greater reliability compared to traditional cable or DSL connections. Our fiber technology transmits data using light signals through glass fibers, resulting in faster, more consistent internet for all your online activities. Unlike cable networks that slow down during peak usage times when your neighbors are online, Metronet's dedicated fiber connection maintains consistent performance 24/7.

Is Metronet available in my area?

Metronet is continuously expanding its service area across multiple states including Indiana, Illinois, Iowa, Kentucky, Michigan, Minnesota, Ohio, North Carolina, and more. You can check availability for your specific address on our availability page. If we're not in your neighborhood yet, you can sign up to be notified when service becomes available in your area.

Does Metronet offer services for businesses?

Yes, Metronet provides tailored fiber internet solutions for businesses of all sizes. Our business services include dedicated internet access with guaranteed bandwidth, symmetrical speeds up to 10 Gbps, service level agreements (SLAs) with 99.999% uptime, static IP addresses, and priority technical support. We also offer custom enterprise solutions for larger organizations with multiple locations or specialized networking requirements.

How does Metronet ensure reliable service?

We invest in state-of-the-art fiber-optic infrastructure, perform regular maintenance, and have a dedicated team monitoring our network 24/7 to ensure consistent, high-quality service for all our customers. Our fiber network is built with redundancy in mind, meaning we have backup systems in place to prevent outages. Additionally, fiber-optic cables are immune to electrical interference and weather conditions that often affect traditional copper cable networks, resulting in more reliable service even during storms.

What is Metronet Whole Home WiFi?

Metronet Whole Home WiFi is our advanced solution that ensures seamless WiFi coverage throughout your entire home. It eliminates dead spots and provides consistent high-speed internet access in every room. Using mesh WiFi technology, our system creates a single, powerful network that intelligently routes your connection through multiple access points for optimal performance. This is especially valuable for larger homes, multi-story buildings, or properties with challenging layouts where traditional single-router setups struggle to provide consistent coverage.

How does Metronet pricing compare to other providers?

Metronet offers competitive pricing for superior fiber internet service. While our rates may sometimes appear slightly higher than promotional cable internet offers, we provide significantly better value through symmetrical speeds, no data caps, no hidden fees, and more reliable service. Many customers find that when comparing the actual performance and total cost (including equipment fees, data overage charges, and price increases after promotional periods), Metronet provides better overall value for their internet investment.

What Our Customers Say

"After years of dealing with cable internet outages and slow upload speeds, switching to Metronet was like night and day. I work from home and need reliable internet for video calls and file transfers. With Metronet, I've had zero outages in 8 months and my upload speeds are just as fast as downloads."

Michael T.

Software Developer, Indianapolis

"Our family of five was constantly fighting over bandwidth with our old provider. Someone would start streaming and everyone else's devices would slow to a crawl. With Metronet's fiber connection, we can have multiple 4K streams, online gaming, and video calls happening simultaneously without any issues."

Sarah K.

Mother of three, Grand Rapids

"As a small business owner, I need reliable internet that won't let me down during important client meetings. Metronet's business service has been rock-solid for over a year now. Their customer service is exceptional too - when I had a question about my bill, a real person answered the phone and resolved my issue in minutes."

David R.

Marketing Agency Owner, Lexington