Metronet Fiber in Des Moines

Experience future-ready speeds with up to 5 Gigs of symmetrical fiber internet in Des Moines, Iowa, starting at $34.95/mo with First Month FREE. Perfect for streaming, gaming, and remote work.

Metronet Fiber Internet in Des Moines, Iowa

Metronet provides 100% fiber internet in Des Moines with symmetrical speeds from 150 Mbps to 5 Gig. All plans include unlimited data, no contracts, and 24/7 local support. Service is available in 75% of city addresses of Des Moines with ongoing expansion in North Des Moines, South Des Moines, Des Moines Heights.

100%
Fiber
5 Gig
Speed
350
Miles
99.9%
Uptime

Metronet Fiber Internet in Des Moines

Metronet offers 100% fiber optic internet service to residents and businesses throughout the Des Moines area. Unlike traditional cable or DSL providers that use older technology, our dedicated fiber connection delivers symmetrical upload and download speeds, ensuring you get the performance you need for streaming, gaming, video conferencing, and more.

Our fiber infrastructure outperforms Local Cable Provider and Regional DSL Service in the area. Our average latency is consistently under 10ms, and our uptime exceeds 99.9% reliability specifically in the Des Moines service area.

According to a recent BroadbandNow report, fiber internet like Metronet's delivers up to 10x faster upload speeds than cable providers in Iowa. This is particularly important for remote workers, content creators, and families with multiple connected devices.

Metronet's History in Des Moines

Metronet first launched in Des Moines in 2020. Since then, we've continuously expanded our network throughout the city:

2020
Metronet announces Des Moines expansion
2020
Construction begins in Des Moines
2021
First Des Moines customers connected
2022
50% of Des Moines addresses serviceable
2023
Des Moines local office opens
2024
75% coverage milestone reached

Metronet Coverage Areas in Des Moines

Our fiber network is currently available in the following Des Moines neighborhoods:

Downtown
Midtown
Westside
Northside
Eastside

We're actively expanding our network in Des Moines with construction currently underway in North Des Moines, South Des Moines, Des Moines Heights. Residents in these areas can pre-register for service to be notified when installations begin.

Des Moines Speed Test Results

Our team regularly conducts speed tests across Des Moines neighborhoods to ensure consistent performance. Here are the latest results from our 1 Gig service:

NeighborhoodAvg. DownloadAvg. Upload
Downtown935 Mbps932 Mbps
Midtown928 Mbps925 Mbps
Westside933 Mbps930 Mbps

Data based on 100+ speed tests conducted in Des Moines during peak hours (7-10pm) in the past 30 days.

Des Moines Success Story: Des Moines Community College

Metronet provides dedicated fiber connections to Des Moines Community College, supporting students and faculty with reliable high-speed internet.

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Des Moines Community College

Des Moines, Iowa

Why Des Moines Residents Choose Metronet

100% Fiber Network

Our dedicated fiber connection in Des Moines provides symmetrical speeds that Local Cable Provider and Regional DSL Service simply can't match. Enjoy consistent performance even during peak usage times in high-density areas like Downtown and Midtown.

Blazing Fast Speeds

With plans ranging from 150 Mbps to 5 Gig, we offer the fastest internet speeds available in Des Moines. Our fiber technology ensures you get the same upload and download speeds, with average speeds of 930 Mbps in real-world testing.

No Data Caps

Use as much data as you need without worrying about overage charges or throttling. Stream, download, and upload without limits in Des Moines, unlike some competitors who impose 1TB caps.

No Contracts

Enjoy Metronet service in Des Moines without being locked into a long-term contract. We earn your business every month with reliable service and fair pricing.

Local Support

Our Des Moines team provides responsive, local customer service from our office at Metronet Service Center, Des Moines, Iowa. Get help when you need it from people who know your community.

Latest Metronet News in Des Moines

March 16, 2025

Metronet Expands Coverage in Des Moines

Recent expansion brings fiber internet to additional neighborhoods in Des Moines.

What Des Moines Customers Say

"Metronet has been a game-changer for our Des Moines-based operations. The symmetrical speeds make a huge difference."

L

Local Customer

Des Moines Business

Des Moines Demographics & Internet Needs

Population
150,000+
Households
60,000+
Median Age
35
Coverage
75% of city addresses

Des Moines's top industries include Healthcare, Education, Retail, Manufacturing. Our fiber network is specifically designed to support the high-bandwidth needs of these sectors with reliable, symmetrical connections.

With 350 miles of fiber deployed throughout Des Moines, our network infrastructure is built to support both residential and business customers with future-proof technology.

Metronet in the Des Moines Community

Metronet is proud to be an active member of the Des Moines community. We're involved in local events and initiatives including:

  • Des Moines Community Sponsor
  • Iowa Business Alliance Partner

We're committed to supporting Des Moines's digital future through infrastructure investments and community partnerships.

Exclusive Des Moines Promotions

Des Moines Resident Special

New customers in Des Moines get first month free + $100 Visa gift card when signing up for 1 Gig or 2 Gig plans.

*Offers valid for new Des Moines customers only. Terms and conditions apply.

Metronet Installation in Des Moines

Metronet is rapidly expanding our fiber network in Des Moines. Our service area currently covers 75% of city addresses of addresses within city limits, with new areas being added regularly.

For Des Moines residents, our typical installation timeline is 3-5 business days from order to activation. This is significantly faster than the industry average of 7-10 business days in similar markets.

To check if your specific address is serviceable, use our online availability checker or contact our local Des Moines office at Metronet Service Center, Des Moines, Iowa. If service isn't available at your location yet, you can join our waitlist to be notified when Metronet comes to your neighborhood.

Des Moines Network Infrastructure

Our Des Moines fiber network consists of 350 miles of fiber optic cable, with redundant paths to ensure reliability. Key features of our local infrastructure include:

Redundant Ring Architecture

Our Des Moines network uses a ring topology that provides multiple paths for data, ensuring service continues even if one section is damaged.

Local Network Operations Center

24/7 monitoring of the Des Moines network from our regional NOC ensures quick response to any service issues.

Underground Deployment

Over 80% of our Des Moines fiber is buried underground, protecting it from weather events and physical damage.

Future-Proof Capacity

Our Des Moines backbone can support up to 100 Gbps speeds with equipment upgrades, ensuring long-term scalability.

Des Moines Internet Service FAQs

What makes Metronet's service in Des Moines different from other cities?

In Des Moines, we've optimized our network to address the specific challenges of the local geography and infrastructure. Our fiber routes are strategically designed to ensure maximum reliability during Iowa's weather events, and we maintain a local team specifically trained on the unique aspects of Des Moines's neighborhoods.

Is Metronet available in all areas of Des Moines?

Metronet is available in approximately 75% of city addresses of neighborhoods throughout Des Moines, and we're expanding our coverage area regularly. Our fiber network currently covers most of Downtown, Midtown, Westside and surrounding areas.

Areas with recent construction include North Des Moines, South Des Moines, Des Moines Heights. To check if service is available at your specific address, use our online availability checker or contact our customer service team at 1-877-407-3224.

How fast is Metronet's internet in Des Moines?

Metronet offers internet speeds from 150 Mbps to 5 Gig (5,000 Mbps) in Des Moines. All plans feature symmetrical upload and download speeds, which means you get the same fast performance whether you're downloading movies or uploading video calls.

In testing across various Des Moines neighborhoods like Downtown and Midtown, we've consistently measured actual speeds within 95-98% of advertised rates, even during peak evening hours. This is significantly better than the 70-80% typical of Local Cable Provider and Regional DSL Service in the area.

For context, streaming 4K video requires about 25 Mbps, while video conferencing needs 3-5 Mbps. Even our basic 150 Mbps plan can easily handle multiple simultaneous high-bandwidth activities.

How much does Metronet cost in Des Moines?

Metronet plans in Des Moines start at $34.95/month for 150 Mbps and range up to $109.95/month for 5 Gig service. Here's a breakdown of our current pricing:

  • 150/150 Mbps: $34.95/month
  • 500/500 Mbps: $44.95/month
  • 1 Gig (1,000 Mbps): $49.95/month
  • 2 Gig (2,000 Mbps): $89.95/month
  • 5 Gig (5,000 Mbps): $109.95/month
  • Fiber Phone Unlimited: $15.00/month (add-on)

Bundle discounts are available when you add phone or TV service. New customers in Des Moines may qualify for promotional pricing, including first month free and a $100 Visa gift card on select plans. These prices are specific to the Des Moines market.

How do I get Metronet installed in Des Moines?

Getting Metronet installed in your Des Moines home or business is a straightforward process:

  1. Check availability: Use our online tool to verify service at your address
  2. Select a plan: Choose the speed that fits your needs and budget
  3. Schedule installation: Our Des Moines team typically offers appointment windows within 3-5 business days
  4. Installation visit: A certified technician will install the fiber line to your home, set up the equipment, and ensure everything is working properly

The entire installation process usually takes 2-3 hours. Our technicians will walk you through how to use your new equipment and answer any questions you might have.

How does Metronet compare to other internet providers in Des Moines?

Based on analysis of Des Moines's internet market and network performance data, Metronet offers several advantages over Local Cable Provider and Regional DSL Service:

FeatureMetronetLocal Cable ProviderRegional DSL Service
Max Download Speed5 Gbps1 Gbps100 Mbps
Upload SpeedSame as download20-50 Mbps5-20 Mbps
Data CapsNone1-1.2 TB typicalVaries
ContractsNo contracts1-2 year typical1 year typical
Local OfficeMetronet Service Center, Des Moines, IowaRegional call centerRegional call center

The key differentiator is our symmetrical speeds and fiber technology, which provides more consistent performance, especially for upload-intensive activities like video conferencing, cloud backups, and content creation.

Last updated: April 15, 2025 | This page is regularly reviewed by our network engineering team to ensure accuracy for Des Moines residents.

Internet Plans in Des Moines

150/150 Mbps

$34.95/mo

Perfect for small households

  • 150 Mbps download & upload
  • No data caps
  • No contracts

1 Gig

$49.95/mo

Most popular plan

  • 1000 Mbps download & upload
  • No data caps
  • First month free
  • $100 Visa gift card

5 Gig

$109.95/mo

Ultimate performance

  • 5000 Mbps download & upload
  • No data caps
  • No contracts
  • Premium WiFi included
View All Plans

Des Moines Special Offers

Des Moines Resident Special

New customers in Des Moines get first month free + $100 Visa gift card when signing up for 1 Gig or 2 Gig plans.

Des Moines Network Insights

Network Performance

Our fiber network in Des Moines consistently delivers 930 Mbps speeds, even during peak hours in high-density areas like Downtown.

Local Customer Base

Metronet serves thousands of Des Moines residents and businesses, with the highest adoption

Coverage Expansion

We're adding approximately 500 new serviceable addresses in Des Moines each month, with current focus on North Des Moines.

Contact Us in Des Moines

Customer Service

1-877-407-3224

Local Office

Metronet Service Center, Des Moines, Iowa

Hours

Monday-Friday: 8am-8pm

Saturday: 9am-5pm

Contact Us

Des Moines's Internet Evolution

City Background

Des Moines has a unique history and character that has shaped its development. As part of Iowa, the city has grown from its early foundations to become an important regional center.

Before Fiber

Before Metronet's arrival, Des Moines residents had limited options for high-speed internet, primarily relying on cable and DSL services that frequently failed to meet the growing demands of modern internet usage.

Economic Impact

The introduction of fiber internet to Des Moines has helped support local economic development initiatives and improved quality of life for residents and businesses.

Overcoming Des Moines's Unique Challenges

Every city presents unique challenges for fiber deployment. Here's how we've adapted our approach specifically for Des Moines:

Geographic Considerations

Des Moines's unique geography presented specific challenges for our fiber deployment, including Des Moines terrain features and existing infrastructure considerations.

Weather Resilience

Our network in Des Moines is designed to withstand Iowa's typical weather patterns, with reinforced infrastructure in areas prone to seasonal weather events.

Construction Approach

When deploying in Des Moines's established neighborhoods, we used minimally invasive techniques to preserve local character and minimize disruption.

Metronet's Impact on the Des Moines Community

Bridging the Digital Divide

We've partnered with local Des Moines organizations to help bridge the digital divide, ensuring more equitable access to high-speed internet across all neighborhoods.

Local Economic Growth

Our fiber infrastructure has supported Des Moines's economic development goals, helping attract and retain businesses in the area.

Education Support

Metronet has worked with Des Moines schools and educational institutions to enhance connectivity for students and educators.

Metronet Performance for Des Moines Entertainment

Streaming Experience

Des Moines customers can enjoy buffer-free 4K streaming on multiple devices simultaneously

Gaming Performance

Gamers in Des Moines experience lower ping times and more responsive gameplay

Top Local Uses

Des Moines customer surveys show top uses include: streaming, working from home, and online gaming

Des Moines Provider Comparison: How We Stack Up

Metronet vs. Local Cable Provider in Des Moines

Speed

Metronet offers significantly faster and more consistent speeds throughout Des Moines compared to the local cable option

Reliability

Independent tests show better reliability, especially during peak usage times in Des Moines

Pricing

Competitive pricing with better performance metrics

Advantages

Symmetrical speeds not available from other providers in Des Moines

Metronet vs. Regional DSL Service in Des Moines

Speed

Up to 50x faster than DSL services available in Des Moines

Reliability

Fiber technology provides significantly more consistent performance than DSL infrastructure across Des Moines

Pricing

Similar pricing for entry-level plans but with dramatically better performance

Advantages

Future-proof technology that will keep Des Moines connected for years to come

Upcoming Des Moines Expansion Areas

We're continuing to expand our fiber network throughout Des Moines. Here are the areas we'll be serving next:

North Des MoinesDes Moines HeightsWest Des Moines

Projected Timeline:

2025-2026

Residents in upcoming Des Moines service areas can pre-register on our website for priority installation

Pre-register for your address

Des Moines Local Support

Local Team

Dedicated support team serving Des Moines

Response Time

Under 3 minutes for phone support, same-day resolution for most issues

Support Options

PhoneEmailLive ChatIn-person at local office

Need help? Our Des Moines-based team is ready to assist you with any questions about your Metronet service.

Ready to Experience Metronet in Des Moines?

Join thousands of satisfied customers in Des Moines who have switched to Metronet's 100% fiber internet.