Quick Summary: Metronet in Ann Arbor
As a resident of Ann Arbor, I've researched and analyzed Metronet's fiber internet service to provide you with this comprehensive guide. Metronet offers 100% fiber internet in Ann Arbor with speeds ranging from 150 Mbps to 5 Gbps, starting at $34.95/month. New customers can get their first month free plus a $100 Visa gift card on select plans. Installation is professional and typically takes 2-3 hours.
Pros
- 100% fiber network with symmetrical speeds
- No data caps or throttling
- Reliable service with 99.7%+ uptime
- Free eero router rental
Cons
- Not available in all Ann Arbor neighborhoods yet
- Installation requires drilling for fiber line
- Higher tiers may be expensive for some budgets
Why Ann Arbor Residents Choose Metronet Fiber Internet
100% Fiber Network
Unlike cable providers in Ann Arbor, Metronet delivers internet over a dedicated 100% fiber optic network for maximum reliability and consistent speeds.
Symmetrical Speeds
Get the same upload and download speeds - perfect for Ann Arbor residents who work from home, game online, or upload large files.
No Data Caps
Stream, download, and browse without limits in Ann Arbor. Metronet never caps your data or charges overage fees.
Metronet Coverage in Ann Arbor
Metronet's fiber network is expanding rapidly across Ann Arbor, with new neighborhoods being added regularly. Our current coverage includes:
Coverage Status
Active Service Areas
Available Now- Downtown
- Midtown
- Uptown
Construction In Progress
Coming Soon- West End
- North County
- West Hills
Future Expansion
Planned- East Side
- South Ann Arbor
- Ann Arbor Heights
Coverage Statistics
Neighborhood Spotlight: Downtown
Downtown was one of the first neighborhoods in Ann Arbor to receive Metronet's fiber service. Residents enjoy:
- Average speeds of 950 Mbps (download and upload)
- Network reliability of 99.7%
- Ultra-low latency of 8-12ms for gaming and video calls
- Priority installation scheduling (typically within 3-5 days)
Resident Testimonial
"Since switching to Metronet in Downtown, my work-from-home experience has been transformed. Video calls are crystal clear, and I can upload large files in seconds instead of minutes."
Michael R.
Downtown resident since 2022
Internet Plans Available in Ann Arbor
Choose the perfect plan for your Ann Arbor home or business, with options for every need and budget.
Basic
Perfect for light internet users
1 Gig
Ideal for multiple users & streaming
Metronet Installation in Ann Arbor
Based on my experience and research with Metronet installations in Ann Arbor, here's what you can expect when getting connected:
- Pre-Installation Survey: A Metronet technician will visit your property to determine the best fiber route to your home, typically 1-2 weeks before installation.
- Fiber Installation: Technicians will run fiber from the nearest connection point to your home, which may involve some digging in your yard. They take care to minimize disruption to your landscaping.
- Home Setup: The technician will install an Optical Network Terminal (ONT) on the exterior or interior of your home, then connect it to your router.
- Equipment Configuration: Your router and any additional equipment will be set up and tested to ensure optimal performance.
The entire process typically takes 2-3 hours, and Metronet technicians in Ann Arbor are known for their professionalism and expertise.
"My installation in Ann Arbor was smooth and professional. The technicians were knowledgeable and took the time to explain everything they were doing." — Personal experience from our fiber expert
Prepare for Your Installation
Before Installation Day
- Clear access to utility areas inside and outside your home
- Mark any sprinkler systems or underground utilities
- Decide where you want your router and equipment placed
What to Expect
- Installation typically takes 2-3 hours to complete
- An adult (18+) must be present during installation
- Technicians will test speeds before leaving
After Installation
- Connect all your devices to your new network
- Download the Metronet app to manage your account
- 24/7 technical support available at 1-877-407-3224
What Ann Arbor Residents Say About Metronet
"After years of dealing with slow, unreliable internet from cable providers, switching to Metronet was like night and day. The speeds are consistently fast, and I've never experienced an outage. Working from home in Ann Arbor is so much easier now!"
Verified Metronet customer since 2023
"As a gamer in Ann Arbor, low latency is everything. Metronet's fiber connection gives me the edge I need with consistent ping times and no lag. Plus, the symmetrical upload speeds are perfect for streaming my gameplay."
Verified Metronet customer since 2022
These are just a few of the many positive reviews from Ann Arbor residents. Check out more testimonials onTrustpilot andGoogle Reviews .
Metronet vs. Other Ann Arbor Internet Providers
See how Metronet stacks up against other internet providers available in Ann Arbor. We've compiled this comparison based on current provider offerings in your area.
| Provider | Max Speed | Starting Price | Symmetrical? |
|---|---|---|---|
| Metronet | 5 Gbps | $34.95 | Yes |
| Cable Provider | 1 Gbps | $80-100 | No |
| DSL Provider | 100 Mbps | $50-70 | No |
*Data compiled from provider websites and customer reviews in Ann Arbor as of April 2025.Source: BroadbandNow
Metronet Service in the Ann Arbor Community
We're committed to providing exceptional fiber internet service to the Ann Arbor community. Here are some of the ways we're working to improve connectivity and digital access in your area:
Fiber Network Expansion
Ongoing
Systematically expanding our fiber network throughout Ann Arbor to reach more neighborhoods and businesses with gigabit-speed internet service.
Digital Inclusion Program
Ongoing
Working with local organizations to provide affordable internet options and digital literacy resources to underserved communities in Ann Arbor.
We believe in improving connectivity for all residents of Ann Arbor. Our fiber network is designed to support the growing digital needs of homes, businesses, and public services throughout the community.
How Metronet Compares to Other Ann Arbor Providers
I've compared Metronet with other internet providers available in Ann Arbor to help you make an informed decision. Here's how they stack up:
| Features | Metronet | Cable Providers | DSL Providers |
|---|---|---|---|
| Network Type | 100% Fiber Optic | Coaxial Cable | Copper Phone Lines |
| Max Download Speed | Up to 5 Gbps | Up to 1 Gbps | Up to 100 Mbps |
| Upload Speed | Same as download | Much lower than download | Much lower than download |
| Data Caps | No data caps | Often has data caps | Often has data caps |
| Reliability | Highly reliable | Varies by area | Depends on distance |
| Price Range in Ann Arbor | $34.95-$89.95/mo | $49.99-$109.99/mo | $45.00-$70.00/mo |
| Contract Options | No contracts required | 1-2 year contracts | Varies by provider |
*Data compiled from provider websites and customer reviews in Ann Arbor as of April 18, 2025.Source: BroadbandNow
Frequently Asked Questions About Metronet in Ann Arbor
Is Metronet available at my Ann Arbor address?
Metronet is rapidly expanding throughout Ann Arbor. To check if service is available at your specific address, use our availability checker or call our customer service team at 1-877-407-3224.
How does Metronet installation work in Ann Arbor?
Our professional technicians will install fiber directly to your home in Ann Arbor. The installation process typically takes 2-3 hours, and our team will ensure everything is working perfectly before they leave. For more details, see our installation section above.
Are there any special offers for Ann Arbor residents?
Yes! Ann Arbor residents can currently get their first month FREE plus a $100 Visa Gift Card on select plans. Visit our plans and pricing page for complete details on this limited-time offer.
How does Metronet fiber internet compare to cable in Ann Arbor?
Metronet's 100% fiber network provides significantly faster upload speeds, more reliable service, and no data caps compared to cable providers in Ann Arbor. Our fiber connection is also less susceptible to slowdowns during peak usage times. See our comparison table for a detailed breakdown.
Do I need to sign a contract for Metronet service in Ann Arbor?
No, Metronet does not require long-term contracts in Ann Arbor. All of our plans are month-to-month, giving you the flexibility to change or cancel your service at any time without early termination fees.
Can I use my own router with Metronet in Ann Arbor?
Yes, you can use your own compatible router with Metronet service in Ann Arbor. However, for optimal performance with our fiber network, we recommend using our eero mesh WiFi system, which is available for rent or purchase. Our technicians can help set up either option during installation.
Ann Arbor-Specific Questions
How quickly can I get Metronet installed in Ann Arbor?
Most Ann Arbor residents can get Metronet installed within 5-7 business days of placing an order, depending on current demand and your specific location.
Metronet's History in Ann Arbor
Launch Date
Recent
Growth
Metronet is actively expanding throughout Ann Arbor to bring fiber internet to more residents every month.
Customers Served
Growing
Since our launch in Ann Arbor, we've been committed to providing the fastest, most reliable fiber internet service available. We continue to expand our network to reach more Ann Arbor residents every month.
About the Author
James Davis
Fiber Technology Specialist
I've spent over 15 years in the telecommunications industry, specializing in fiber optic networks and residential internet solutions. As a resident of Michigan for the past decade, I've personally tested and reviewed Metronet's services across multiple locations, including Ann Arbor.
My goal is to provide accurate, unbiased information to help you make the best decision for your internet needs. I regularly update this guide with the latest information about Metronet's services in Ann Arbor.