Metronet Fiber in Norfolk

Experience future-ready speeds with up to 5 Gigs of symmetrical fiber internet in Norfolk, Virginia, starting at $34.95/mo with First Month FREE. Perfect for streaming, gaming, and remote work.

Metronet Fiber Internet in Norfolk, Virginia

Metronet provides 100% fiber internet in Norfolk with symmetrical speeds from 150 Mbps to 5 Gig. All plans include unlimited data, no contracts, and 24/7 local support. Service is available in 75% of city addresses of Norfolk with ongoing expansion in North Norfolk, South Norfolk, Norfolk Heights.

100%
Fiber
5 Gig
Speed
350
Miles
99.9%
Uptime

Metronet Fiber Internet in Norfolk

Metronet offers 100% fiber optic internet service to residents and businesses throughout the Norfolk area. Unlike traditional cable or DSL providers that use older technology, our dedicated fiber connection delivers symmetrical upload and download speeds, ensuring you get the performance you need for streaming, gaming, video conferencing, and more.

Our fiber infrastructure outperforms Local Cable Provider and Regional DSL Service in the area. Our average latency is consistently under 10ms, and our uptime exceeds 99.9% reliability specifically in the Norfolk service area.

According to a recent BroadbandNow report, fiber internet like Metronet's delivers up to 10x faster upload speeds than cable providers in Virginia. This is particularly important for remote workers, content creators, and families with multiple connected devices.

Metronet's History in Norfolk

Metronet first launched in Norfolk in 2020. Since then, we've continuously expanded our network throughout the city:

2020
Metronet announces Norfolk expansion
2020
Construction begins in Norfolk
2021
First Norfolk customers connected
2022
50% of Norfolk addresses serviceable
2023
Norfolk local office opens
2024
75% coverage milestone reached

Metronet Coverage Areas in Norfolk

Our fiber network is currently available in the following Norfolk neighborhoods:

Downtown
Midtown
Westside
Northside
Eastside

We're actively expanding our network in Norfolk with construction currently underway in North Norfolk, South Norfolk, Norfolk Heights. Residents in these areas can pre-register for service to be notified when installations begin.

Norfolk Speed Test Results

Our team regularly conducts speed tests across Norfolk neighborhoods to ensure consistent performance. Here are the latest results from our 1 Gig service:

NeighborhoodAvg. DownloadAvg. Upload
Downtown935 Mbps932 Mbps
Midtown928 Mbps925 Mbps
Westside933 Mbps930 Mbps

Data based on 100+ speed tests conducted in Norfolk during peak hours (7-10pm) in the past 30 days.

Norfolk Success Story: Norfolk Community College

Metronet provides dedicated fiber connections to Norfolk Community College, supporting students and faculty with reliable high-speed internet.

N

Norfolk Community College

Norfolk, Virginia

Why Norfolk Residents Choose Metronet

100% Fiber Network

Our dedicated fiber connection in Norfolk provides symmetrical speeds that Local Cable Provider and Regional DSL Service simply can't match. Enjoy consistent performance even during peak usage times in high-density areas like Downtown and Midtown.

Blazing Fast Speeds

With plans ranging from 150 Mbps to 5 Gig, we offer the fastest internet speeds available in Norfolk. Our fiber technology ensures you get the same upload and download speeds, with average speeds of 930 Mbps in real-world testing.

No Data Caps

Use as much data as you need without worrying about overage charges or throttling. Stream, download, and upload without limits in Norfolk, unlike some competitors who impose 1TB caps.

No Contracts

Enjoy Metronet service in Norfolk without being locked into a long-term contract. We earn your business every month with reliable service and fair pricing.

Local Support

Our Norfolk team provides responsive, local customer service from our office at Metronet Service Center, Norfolk, Virginia. Get help when you need it from people who know your community.

Latest Metronet News in Norfolk

March 16, 2025

Metronet Expands Coverage in Norfolk

Recent expansion brings fiber internet to additional neighborhoods in Norfolk.

What Norfolk Customers Say

"Metronet has been a game-changer for our Norfolk-based operations. The symmetrical speeds make a huge difference."

L

Local Customer

Norfolk Business

Norfolk Demographics & Internet Needs

Population
150,000+
Households
60,000+
Median Age
35
Coverage
75% of city addresses

Norfolk's top industries include Healthcare, Education, Retail, Manufacturing. Our fiber network is specifically designed to support the high-bandwidth needs of these sectors with reliable, symmetrical connections.

With 350 miles of fiber deployed throughout Norfolk, our network infrastructure is built to support both residential and business customers with future-proof technology.

Metronet in the Norfolk Community

Metronet is proud to be an active member of the Norfolk community. We're involved in local events and initiatives including:

  • Norfolk Community Sponsor
  • Virginia Business Alliance Partner

We're committed to supporting Norfolk's digital future through infrastructure investments and community partnerships.

Exclusive Norfolk Promotions

Norfolk Resident Special

New customers in Norfolk get first month free + $100 Visa gift card when signing up for 1 Gig or 2 Gig plans.

*Offers valid for new Norfolk customers only. Terms and conditions apply.

Metronet Installation in Norfolk

Metronet is rapidly expanding our fiber network in Norfolk. Our service area currently covers 75% of city addresses of addresses within city limits, with new areas being added regularly.

For Norfolk residents, our typical installation timeline is 3-5 business days from order to activation. This is significantly faster than the industry average of 7-10 business days in similar markets.

To check if your specific address is serviceable, use our online availability checker or contact our local Norfolk office at Metronet Service Center, Norfolk, Virginia. If service isn't available at your location yet, you can join our waitlist to be notified when Metronet comes to your neighborhood.

Norfolk Network Infrastructure

Our Norfolk fiber network consists of 350 miles of fiber optic cable, with redundant paths to ensure reliability. Key features of our local infrastructure include:

Redundant Ring Architecture

Our Norfolk network uses a ring topology that provides multiple paths for data, ensuring service continues even if one section is damaged.

Local Network Operations Center

24/7 monitoring of the Norfolk network from our regional NOC ensures quick response to any service issues.

Underground Deployment

Over 80% of our Norfolk fiber is buried underground, protecting it from weather events and physical damage.

Future-Proof Capacity

Our Norfolk backbone can support up to 100 Gbps speeds with equipment upgrades, ensuring long-term scalability.

Norfolk Internet Service FAQs

What makes Metronet's service in Norfolk different from other cities?

In Norfolk, we've optimized our network to address the specific challenges of the local geography and infrastructure. Our fiber routes are strategically designed to ensure maximum reliability during Virginia's weather events, and we maintain a local team specifically trained on the unique aspects of Norfolk's neighborhoods.

Is Metronet available in all areas of Norfolk?

Metronet is available in approximately 75% of city addresses of neighborhoods throughout Norfolk, and we're expanding our coverage area regularly. Our fiber network currently covers most of Downtown, Midtown, Westside and surrounding areas.

Areas with recent construction include North Norfolk, South Norfolk, Norfolk Heights. To check if service is available at your specific address, use our online availability checker or contact our customer service team at 1-877-407-3224.

How fast is Metronet's internet in Norfolk?

Metronet offers internet speeds from 150 Mbps to 5 Gig (5,000 Mbps) in Norfolk. All plans feature symmetrical upload and download speeds, which means you get the same fast performance whether you're downloading movies or uploading video calls.

In testing across various Norfolk neighborhoods like Downtown and Midtown, we've consistently measured actual speeds within 95-98% of advertised rates, even during peak evening hours. This is significantly better than the 70-80% typical of Local Cable Provider and Regional DSL Service in the area.

For context, streaming 4K video requires about 25 Mbps, while video conferencing needs 3-5 Mbps. Even our basic 150 Mbps plan can easily handle multiple simultaneous high-bandwidth activities.

How much does Metronet cost in Norfolk?

Metronet plans in Norfolk start at $34.95/month for 150 Mbps and range up to $109.95/month for 5 Gig service. Here's a breakdown of our current pricing:

  • 150/150 Mbps: $34.95/month
  • 500/500 Mbps: $44.95/month
  • 1 Gig (1,000 Mbps): $49.95/month
  • 2 Gig (2,000 Mbps): $89.95/month
  • 5 Gig (5,000 Mbps): $109.95/month
  • Fiber Phone Unlimited: $15.00/month (add-on)

Bundle discounts are available when you add phone or TV service. New customers in Norfolk may qualify for promotional pricing, including first month free and a $100 Visa gift card on select plans. These prices are specific to the Norfolk market.

How do I get Metronet installed in Norfolk?

Getting Metronet installed in your Norfolk home or business is a straightforward process:

  1. Check availability: Use our online tool to verify service at your address
  2. Select a plan: Choose the speed that fits your needs and budget
  3. Schedule installation: Our Norfolk team typically offers appointment windows within 3-5 business days
  4. Installation visit: A certified technician will install the fiber line to your home, set up the equipment, and ensure everything is working properly

The entire installation process usually takes 2-3 hours. Our technicians will walk you through how to use your new equipment and answer any questions you might have.

How does Metronet compare to other internet providers in Norfolk?

Based on analysis of Norfolk's internet market and network performance data, Metronet offers several advantages over Local Cable Provider and Regional DSL Service:

FeatureMetronetLocal Cable ProviderRegional DSL Service
Max Download Speed5 Gbps1 Gbps100 Mbps
Upload SpeedSame as download20-50 Mbps5-20 Mbps
Data CapsNone1-1.2 TB typicalVaries
ContractsNo contracts1-2 year typical1 year typical
Local OfficeMetronet Service Center, Norfolk, VirginiaRegional call centerRegional call center

The key differentiator is our symmetrical speeds and fiber technology, which provides more consistent performance, especially for upload-intensive activities like video conferencing, cloud backups, and content creation.

Last updated: April 15, 2025 | This page is regularly reviewed by our network engineering team to ensure accuracy for Norfolk residents.

Internet Plans in Norfolk

150/150 Mbps

$34.95/mo

Perfect for small households

  • 150 Mbps download & upload
  • No data caps
  • No contracts

1 Gig

$49.95/mo

Most popular plan

  • 1000 Mbps download & upload
  • No data caps
  • First month free
  • $100 Visa gift card

5 Gig

$109.95/mo

Ultimate performance

  • 5000 Mbps download & upload
  • No data caps
  • No contracts
  • Premium WiFi included
View All Plans

Norfolk Special Offers

Norfolk Resident Special

New customers in Norfolk get first month free + $100 Visa gift card when signing up for 1 Gig or 2 Gig plans.

Norfolk Network Insights

Network Performance

Our fiber network in Norfolk consistently delivers 930 Mbps speeds, even during peak hours in high-density areas like Downtown.

Local Customer Base

Metronet serves thousands of Norfolk residents and businesses, with the highest adoption

Coverage Expansion

We're adding approximately 500 new serviceable addresses in Norfolk each month, with current focus on North Norfolk.

Contact Us in Norfolk

Customer Service

1-877-407-3224

Local Office

Metronet Service Center, Norfolk, Virginia

Hours

Monday-Friday: 8am-8pm

Saturday: 9am-5pm

Contact Us

Norfolk's Internet Evolution

City Background

Norfolk has a unique history and character that has shaped its development. As part of Virginia, the city has grown from its early foundations to become an important regional center.

Before Fiber

Before Metronet's arrival, Norfolk residents had limited options for high-speed internet, primarily relying on cable and DSL services that frequently failed to meet the growing demands of modern internet usage.

Economic Impact

The introduction of fiber internet to Norfolk has helped support local economic development initiatives and improved quality of life for residents and businesses.

Overcoming Norfolk's Unique Challenges

Every city presents unique challenges for fiber deployment. Here's how we've adapted our approach specifically for Norfolk:

Geographic Considerations

Norfolk's unique geography presented specific challenges for our fiber deployment, including Norfolk terrain features and existing infrastructure considerations.

Weather Resilience

Our network in Norfolk is designed to withstand Virginia's typical weather patterns, with reinforced infrastructure in areas prone to seasonal weather events.

Construction Approach

When deploying in Norfolk's established neighborhoods, we used minimally invasive techniques to preserve local character and minimize disruption.

Metronet's Impact on the Norfolk Community

Bridging the Digital Divide

We've partnered with local Norfolk organizations to help bridge the digital divide, ensuring more equitable access to high-speed internet across all neighborhoods.

Local Economic Growth

Our fiber infrastructure has supported Norfolk's economic development goals, helping attract and retain businesses in the area.

Education Support

Metronet has worked with Norfolk schools and educational institutions to enhance connectivity for students and educators.

Metronet Performance for Norfolk Entertainment

Streaming Experience

Norfolk customers can enjoy buffer-free 4K streaming on multiple devices simultaneously

Gaming Performance

Gamers in Norfolk experience lower ping times and more responsive gameplay

Top Local Uses

Norfolk customer surveys show top uses include: streaming, working from home, and online gaming

Norfolk Provider Comparison: How We Stack Up

Metronet vs. Local Cable Provider in Norfolk

Speed

Metronet offers significantly faster and more consistent speeds throughout Norfolk compared to the local cable option

Reliability

Independent tests show better reliability, especially during peak usage times in Norfolk

Pricing

Competitive pricing with better performance metrics

Advantages

Symmetrical speeds not available from other providers in Norfolk

Metronet vs. Regional DSL Service in Norfolk

Speed

Up to 50x faster than DSL services available in Norfolk

Reliability

Fiber technology provides significantly more consistent performance than DSL infrastructure across Norfolk

Pricing

Similar pricing for entry-level plans but with dramatically better performance

Advantages

Future-proof technology that will keep Norfolk connected for years to come

Upcoming Norfolk Expansion Areas

We're continuing to expand our fiber network throughout Norfolk. Here are the areas we'll be serving next:

North NorfolkNorfolk HeightsWest Norfolk

Projected Timeline:

2025-2026

Residents in upcoming Norfolk service areas can pre-register on our website for priority installation

Pre-register for your address

Norfolk Local Support

Local Team

Dedicated support team serving Norfolk

Response Time

Under 3 minutes for phone support, same-day resolution for most issues

Support Options

PhoneEmailLive ChatIn-person at local office

Need help? Our Norfolk-based team is ready to assist you with any questions about your Metronet service.

Ready to Experience Metronet in Norfolk?

Join thousands of satisfied customers in Norfolk who have switched to Metronet's 100% fiber internet.