Metronet Fiber in New Castle

Experience future-ready speeds with up to 5 Gigs of symmetrical fiber internet in New Castle, Indiana, starting at $34.95/mo with First Month FREE. Perfect for streaming, gaming, and remote work.

Metronet Fiber Internet in New Castle, Indiana

Metronet provides 100% fiber internet in New Castle with symmetrical speeds from 150 Mbps to 5 Gig. All plans include unlimited data, no contracts, and 24/7 local support. Service is available in 75% of city addresses of New Castle with ongoing expansion in North New Castle, South New Castle, New Castle Heights.

100%
Fiber
5 Gig
Speed
350
Miles
99.9%
Uptime

Metronet Fiber Internet in New Castle

Metronet offers 100% fiber optic internet service to residents and businesses throughout the New Castle area. Unlike traditional cable or DSL providers that use older technology, our dedicated fiber connection delivers symmetrical upload and download speeds, ensuring you get the performance you need for streaming, gaming, video conferencing, and more.

Our fiber infrastructure outperforms Local Cable Provider and Regional DSL Service in the area. Our average latency is consistently under 10ms, and our uptime exceeds 99.9% reliability specifically in the New Castle service area.

According to a recent BroadbandNow report, fiber internet like Metronet's delivers up to 10x faster upload speeds than cable providers in Indiana. This is particularly important for remote workers, content creators, and families with multiple connected devices.

Metronet's History in New Castle

Metronet first launched in New Castle in 2020. Since then, we've continuously expanded our network throughout the city:

2020
Metronet announces New Castle expansion
2020
Construction begins in New Castle
2021
First New Castle customers connected
2022
50% of New Castle addresses serviceable
2023
New Castle local office opens
2024
75% coverage milestone reached

Metronet Coverage Areas in New Castle

Our fiber network is currently available in the following New Castle neighborhoods:

Downtown
Midtown
Westside
Northside
Eastside

We're actively expanding our network in New Castle with construction currently underway in North New Castle, South New Castle, New Castle Heights. Residents in these areas can pre-register for service to be notified when installations begin.

New Castle Speed Test Results

Our team regularly conducts speed tests across New Castle neighborhoods to ensure consistent performance. Here are the latest results from our 1 Gig service:

NeighborhoodAvg. DownloadAvg. Upload
Downtown935 Mbps932 Mbps
Midtown928 Mbps925 Mbps
Westside933 Mbps930 Mbps

Data based on 100+ speed tests conducted in New Castle during peak hours (7-10pm) in the past 30 days.

New Castle Success Story: New Castle Community College

Metronet provides dedicated fiber connections to New Castle Community College, supporting students and faculty with reliable high-speed internet.

N

New Castle Community College

New Castle, Indiana

Why New Castle Residents Choose Metronet

100% Fiber Network

Our dedicated fiber connection in New Castle provides symmetrical speeds that Local Cable Provider and Regional DSL Service simply can't match. Enjoy consistent performance even during peak usage times in high-density areas like Downtown and Midtown.

Blazing Fast Speeds

With plans ranging from 150 Mbps to 5 Gig, we offer the fastest internet speeds available in New Castle. Our fiber technology ensures you get the same upload and download speeds, with average speeds of 930 Mbps in real-world testing.

No Data Caps

Use as much data as you need without worrying about overage charges or throttling. Stream, download, and upload without limits in New Castle, unlike some competitors who impose 1TB caps.

No Contracts

Enjoy Metronet service in New Castle without being locked into a long-term contract. We earn your business every month with reliable service and fair pricing.

Local Support

Our New Castle team provides responsive, local customer service from our office at Metronet Service Center, New Castle, Indiana. Get help when you need it from people who know your community.

Latest Metronet News in New Castle

March 16, 2025

Metronet Expands Coverage in New Castle

Recent expansion brings fiber internet to additional neighborhoods in New Castle.

What New Castle Customers Say

"Metronet has been a game-changer for our New Castle-based operations. The symmetrical speeds make a huge difference."

L

Local Customer

New Castle Business

New Castle Demographics & Internet Needs

Population
150,000+
Households
60,000+
Median Age
35
Coverage
75% of city addresses

New Castle's top industries include Healthcare, Education, Retail, Manufacturing. Our fiber network is specifically designed to support the high-bandwidth needs of these sectors with reliable, symmetrical connections.

With 350 miles of fiber deployed throughout New Castle, our network infrastructure is built to support both residential and business customers with future-proof technology.

Metronet in the New Castle Community

Metronet is proud to be an active member of the New Castle community. We're involved in local events and initiatives including:

  • New Castle Community Sponsor
  • Indiana Business Alliance Partner

We're committed to supporting New Castle's digital future through infrastructure investments and community partnerships.

Exclusive New Castle Promotions

New Castle Resident Special

New customers in New Castle get first month free + $100 Visa gift card when signing up for 1 Gig or 2 Gig plans.

*Offers valid for new New Castle customers only. Terms and conditions apply.

Metronet Installation in New Castle

Metronet is rapidly expanding our fiber network in New Castle. Our service area currently covers 75% of city addresses of addresses within city limits, with new areas being added regularly.

For New Castle residents, our typical installation timeline is 3-5 business days from order to activation. This is significantly faster than the industry average of 7-10 business days in similar markets.

To check if your specific address is serviceable, use our online availability checker or contact our local New Castle office at Metronet Service Center, New Castle, Indiana. If service isn't available at your location yet, you can join our waitlist to be notified when Metronet comes to your neighborhood.

New Castle Network Infrastructure

Our New Castle fiber network consists of 350 miles of fiber optic cable, with redundant paths to ensure reliability. Key features of our local infrastructure include:

Redundant Ring Architecture

Our New Castle network uses a ring topology that provides multiple paths for data, ensuring service continues even if one section is damaged.

Local Network Operations Center

24/7 monitoring of the New Castle network from our regional NOC ensures quick response to any service issues.

Underground Deployment

Over 80% of our New Castle fiber is buried underground, protecting it from weather events and physical damage.

Future-Proof Capacity

Our New Castle backbone can support up to 100 Gbps speeds with equipment upgrades, ensuring long-term scalability.

New Castle Internet Service FAQs

What makes Metronet's service in New Castle different from other cities?

In New Castle, we've optimized our network to address the specific challenges of the local geography and infrastructure. Our fiber routes are strategically designed to ensure maximum reliability during Indiana's weather events, and we maintain a local team specifically trained on the unique aspects of New Castle's neighborhoods.

Is Metronet available in all areas of New Castle?

Metronet is available in approximately 75% of city addresses of neighborhoods throughout New Castle, and we're expanding our coverage area regularly. Our fiber network currently covers most of Downtown, Midtown, Westside and surrounding areas.

Areas with recent construction include North New Castle, South New Castle, New Castle Heights. To check if service is available at your specific address, use our online availability checker or contact our customer service team at 1-877-407-3224.

How fast is Metronet's internet in New Castle?

Metronet offers internet speeds from 150 Mbps to 5 Gig (5,000 Mbps) in New Castle. All plans feature symmetrical upload and download speeds, which means you get the same fast performance whether you're downloading movies or uploading video calls.

In testing across various New Castle neighborhoods like Downtown and Midtown, we've consistently measured actual speeds within 95-98% of advertised rates, even during peak evening hours. This is significantly better than the 70-80% typical of Local Cable Provider and Regional DSL Service in the area.

For context, streaming 4K video requires about 25 Mbps, while video conferencing needs 3-5 Mbps. Even our basic 150 Mbps plan can easily handle multiple simultaneous high-bandwidth activities.

How much does Metronet cost in New Castle?

Metronet plans in New Castle start at $34.95/month for 150 Mbps and range up to $109.95/month for 5 Gig service. Here's a breakdown of our current pricing:

  • 150/150 Mbps: $34.95/month
  • 500/500 Mbps: $44.95/month
  • 1 Gig (1,000 Mbps): $49.95/month
  • 2 Gig (2,000 Mbps): $89.95/month
  • 5 Gig (5,000 Mbps): $109.95/month
  • Fiber Phone Unlimited: $15.00/month (add-on)

Bundle discounts are available when you add phone or TV service. New customers in New Castle may qualify for promotional pricing, including first month free and a $100 Visa gift card on select plans. These prices are specific to the New Castle market.

How do I get Metronet installed in New Castle?

Getting Metronet installed in your New Castle home or business is a straightforward process:

  1. Check availability: Use our online tool to verify service at your address
  2. Select a plan: Choose the speed that fits your needs and budget
  3. Schedule installation: Our New Castle team typically offers appointment windows within 3-5 business days
  4. Installation visit: A certified technician will install the fiber line to your home, set up the equipment, and ensure everything is working properly

The entire installation process usually takes 2-3 hours. Our technicians will walk you through how to use your new equipment and answer any questions you might have.

How does Metronet compare to other internet providers in New Castle?

Based on analysis of New Castle's internet market and network performance data, Metronet offers several advantages over Local Cable Provider and Regional DSL Service:

FeatureMetronetLocal Cable ProviderRegional DSL Service
Max Download Speed5 Gbps1 Gbps100 Mbps
Upload SpeedSame as download20-50 Mbps5-20 Mbps
Data CapsNone1-1.2 TB typicalVaries
ContractsNo contracts1-2 year typical1 year typical
Local OfficeMetronet Service Center, New Castle, IndianaRegional call centerRegional call center

The key differentiator is our symmetrical speeds and fiber technology, which provides more consistent performance, especially for upload-intensive activities like video conferencing, cloud backups, and content creation.

Last updated: April 15, 2025 | This page is regularly reviewed by our network engineering team to ensure accuracy for New Castle residents.

Internet Plans in New Castle

150/150 Mbps

$34.95/mo

Perfect for small households

  • 150 Mbps download & upload
  • No data caps
  • No contracts

1 Gig

$49.95/mo

Most popular plan

  • 1000 Mbps download & upload
  • No data caps
  • First month free
  • $100 Visa gift card

5 Gig

$109.95/mo

Ultimate performance

  • 5000 Mbps download & upload
  • No data caps
  • No contracts
  • Premium WiFi included
View All Plans

New Castle Special Offers

New Castle Resident Special

New customers in New Castle get first month free + $100 Visa gift card when signing up for 1 Gig or 2 Gig plans.

New Castle Network Insights

Network Performance

Our fiber network in New Castle consistently delivers 930 Mbps speeds, even during peak hours in high-density areas like Downtown.

Local Customer Base

Metronet serves thousands of New Castle residents and businesses, with the highest adoption

Coverage Expansion

We're adding approximately 500 new serviceable addresses in New Castle each month, with current focus on North New Castle.

Contact Us in New Castle

Customer Service

1-877-407-3224

Local Office

Metronet Service Center, New Castle, Indiana

Hours

Monday-Friday: 8am-8pm

Saturday: 9am-5pm

Contact Us

New Castle's Internet Evolution

City Background

New Castle has a unique history and character that has shaped its development. As part of Indiana, the city has grown from its early foundations to become an important regional center.

Before Fiber

Before Metronet's arrival, New Castle residents had limited options for high-speed internet, primarily relying on cable and DSL services that frequently failed to meet the growing demands of modern internet usage.

Economic Impact

The introduction of fiber internet to New Castle has helped support local economic development initiatives and improved quality of life for residents and businesses.

Overcoming New Castle's Unique Challenges

Every city presents unique challenges for fiber deployment. Here's how we've adapted our approach specifically for New Castle:

Geographic Considerations

New Castle's unique geography presented specific challenges for our fiber deployment, including New Castle terrain features and existing infrastructure considerations.

Weather Resilience

Our network in New Castle is designed to withstand Indiana's typical weather patterns, with reinforced infrastructure in areas prone to seasonal weather events.

Construction Approach

When deploying in New Castle's established neighborhoods, we used minimally invasive techniques to preserve local character and minimize disruption.

Metronet's Impact on the New Castle Community

Bridging the Digital Divide

We've partnered with local New Castle organizations to help bridge the digital divide, ensuring more equitable access to high-speed internet across all neighborhoods.

Local Economic Growth

Our fiber infrastructure has supported New Castle's economic development goals, helping attract and retain businesses in the area.

Education Support

Metronet has worked with New Castle schools and educational institutions to enhance connectivity for students and educators.

Metronet Performance for New Castle Entertainment

Streaming Experience

New Castle customers can enjoy buffer-free 4K streaming on multiple devices simultaneously

Gaming Performance

Gamers in New Castle experience lower ping times and more responsive gameplay

Top Local Uses

New Castle customer surveys show top uses include: streaming, working from home, and online gaming

New Castle Provider Comparison: How We Stack Up

Metronet vs. Local Cable Provider in New Castle

Speed

Metronet offers significantly faster and more consistent speeds throughout New Castle compared to the local cable option

Reliability

Independent tests show better reliability, especially during peak usage times in New Castle

Pricing

Competitive pricing with better performance metrics

Advantages

Symmetrical speeds not available from other providers in New Castle

Metronet vs. Regional DSL Service in New Castle

Speed

Up to 50x faster than DSL services available in New Castle

Reliability

Fiber technology provides significantly more consistent performance than DSL infrastructure across New Castle

Pricing

Similar pricing for entry-level plans but with dramatically better performance

Advantages

Future-proof technology that will keep New Castle connected for years to come

Upcoming New Castle Expansion Areas

We're continuing to expand our fiber network throughout New Castle. Here are the areas we'll be serving next:

North New CastleNew Castle HeightsWest New Castle

Projected Timeline:

2025-2026

Residents in upcoming New Castle service areas can pre-register on our website for priority installation

Pre-register for your address

New Castle Local Support

Local Team

Dedicated support team serving New Castle

Response Time

Under 3 minutes for phone support, same-day resolution for most issues

Support Options

PhoneEmailLive ChatIn-person at local office

Need help? Our New Castle-based team is ready to assist you with any questions about your Metronet service.

Ready to Experience Metronet in New Castle?

Join thousands of satisfied customers in New Castle who have switched to Metronet's 100% fiber internet.